My wishlists are gone after signing in

Signing in or out never deletes a wishlist. If yours aren't there, you're most likely signed in to a different account from the one that has them.

Sign in the way you did before

Apple, Google and email open the same Wishes account only when they use the same email address. If you made your wishlists with Apple and signed in with Google this time, and the two have different addresses, you're in a new, empty account.

1. In the app, open Settings and tap Sign out. On the web, open the menu under your photo and choose Sign out.
2. Sign in again the way you did when you made your wishlists. If you last used Apple or Google, the sign-in screen marks that button with Last used.

A few things to know:

• Android has no Apple sign-in. If you made your wishlists on an iPhone with Apple, open them at wishes.app/auth with Continue with Apple.
• Hide My Email: if you chose it when you signed in with Apple, Wishes has an Apple relay address, not yours, so email sign-in can't find that account. Use Continue with Apple.
• Not sure? Use the Apple or Google button you used before rather than email.

Made them before signing in?

You can use the Wishes app without an account. When you sign in on the same phone, everything you made moves into your account.

If you signed in on a new phone, or reinstalled Wishes on Android, the wishlists you made before signing in stayed with the old app.

• Still have the old phone with Wishes on it? Open the app there and sign in with the same account. Your wishlists move in.
• If not, write to us with the link to each wishlist. Anyone you shared a wishlist with still has a link that opens it.

Which account am I in?

The top of the home screen shows your name and how many wishlists you have. The app doesn't show which email or sign-in you used, so the Last used mark on the sign-in screen is the best clue. No mark on Apple or Google usually means you used email.

Still missing?

The only thing that removes wishlists for good is deleting your account. If you haven't done that, they're still there. Send us a message or email help@wishes.app with a link to one of your wishlists, if you have one, and how you signed in before and now. We'll help you find them.

More about signing in: How do I sign in and keep my wishlists?